How to delete some or all of the data linked to your LureScore account.
This page explains every way to delete data from LureScore. You can delete individual items without closing your account, or delete your entire account. Both options are available from inside the App, and by email if you can no longer access the App.
You can delete individual items inside the LureScore App at any time. Deleting an item removes it from your account, and your personal fishing model is updated to match.
Deleting an entry also removes the result LureScore saved for that entry. Water-surface video, images, and audio you uploaded for an analysis are temporary: they are used to produce the requested result and are not kept as a permanent record of your account.
If you want all of your account data removed, delete your account instead. Your account is disabled immediately, and after a 30-day deletion period your account and its data are permanently deleted.
Full detail — including what is deleted, what may be retained, and the effect on your subscription — is on the account deletion page.
If you cannot access the App, email privacy@lure.aidecy.com from the address associated with your account, and say whether you want a specific item deleted or your entire account deleted. Include your username and the email address on the account.
We verify account ownership before acting on an email request. This normally takes no more than 5 business days. Personal information and User Content are then deleted under the same rules described below.
Do not send passwords, payment-card numbers, or government identification by email.
A deletion request disables your account immediately. After the 30-day deletion period, we permanently delete or anonymize the personal information and User Content associated with the account.
We may retain a limited set of information for the period required or permitted by law — for example tax and accounting records, records needed to prevent fraud or abuse, and records needed to resolve a dispute. Any information we retain stays protected under the privacy policy and is deleted once the retention period ends.
Email privacy@lure.aidecy.com and we will answer, or carry out the deletion with you if you prefer.